If you need to send alerts such as order confirmation, delivery alerts, OTP, etc., you need to pick this type of busines SMS. These can be sent to customers who are a part of the DND list as well.
If you need to inform your customers or potential customers about offers or promotions you’re running, this is the kind of business SMS you need to pick. These text messages can only be sent to non-DND numbers.
These are messages that are not purely transactional but are sent to registered customers/clients.
When you want your customers to respond to your messages, pick a 2-way to ensure that the entire interaction can happen on one medium.
Reach out to all your customers with personalised messaging based your marketing requirements
Timely OTP verification SMS that helps improve the security of your business
Remind your customers about their appointments with automated business SMSes.
Send your customers timely and helpful payment reminder
Business SMS is the most non-intrusive way for you to collect feedback from your customers after every interaction
Keep your customers updated about the status of their order, payments, deliveries, etc. via SMS
Nearbuy’s entire business revolves around their interactions with customers and dealers. Therefore, getting in touch with their clients and traders within a specific timeframe is the key to running their business operations efficiently. This led to Nearbuy getting in touch with us for smart solutions for their business.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
18×7 customer support via phone, email and Twitter
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Easy to understand, detailed reports sent every day