Greet your callers with a clear and concise IVR number from India
Press 1 for Sales, 2 for Support etc. Give your customers the best experience
Time based and team based call routing on the caller’s input
Agent-wise Reporting and Call analytics everyday on a real-time basis
Route calls to the right team based on the customer’s input.
Give your agents all the information they can get before a call.
Irrespective of the size of your business, have a professional greeting.
Reduce customer wait times with accurate call routing.
Ensure you’re reachable on IVR for customers who reach out to you after office hours.
Automate your calls intelligently to scale when your call volumes increase.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
18×7 customer support via phone, email and Twitter
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Easy to understand, detailed reports sent every day